Privacy Policy

Privacy Policy for top.biaya.co.id

Effective Date: September 25, 2026

This Privacy Policy describes how top.biaya.co.id (“the Site”, “we”, “us”, or “our”) collects, uses, maintains, and discloses information collected from users (each, a “User”) of the https://top.biaya.co.id website (“Website”). This privacy policy applies to the Website and all products and services offered by top.biaya.co.id.

1. Introduction

Your privacy is of utmost importance to us. This Privacy Policy outlines our commitment to transparent data practices, ensuring you understand what information we collect, why we collect it, how we use it, and your rights regarding your personal data. By using our Website, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Website.

2. Information We Collect

We may collect both personal identification information and non-personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, fill out a form, and in connection with other activities, services, features or resources we make available on our Website.

2.1 Personal Identification Information

We may collect personal identification information from Users only if they voluntarily submit such information to us. This may include, but is not limited to:

Contact Information: Such as your name, email address, phone number, or mailing address when you register for an account, subscribe to a newsletter, or fill out a contact form.
Account Information: If you create an account, we may collect a username and password.
Communication Data: Any information you provide when you communicate with us via email, support tickets, or other channels.

Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Website-related activities.

2.2 Non-Personal Identification Information

We may collect non-personal identification information about Users whenever they interact with our Website. Non-personal identification information may include:

Browser Type and Version: Information about the web browser you are using.
Operating System: Details about the operating system of your device.
IP Address: Your Internet Protocol address, which may indicate your general geographic location.
Device Information: Such as device type, screen resolution, and unique device identifiers.
Usage Patterns: Pages visited, time spent on pages, links clicked, referral URL, and other analytical data about how you interact with our Website.

3. How We Use Your Information

top.biaya.co.id collects and uses Users’ personal information for the following purposes:

To Improve Customer Service: Your information helps us to more effectively respond to your customer service requests and support needs.
To Personalize User Experience: We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Website. This helps us tailor content and features to your preferences.
To Improve Our Website: We continually strive to improve our Website offerings based on the information and feedback we receive from you.
To Process Transactions: If applicable, we may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
To Send Periodic Emails: We may use the email address to send User information and updates pertaining to their order or inquiries. It may also be used to respond to their inquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
To Administer Content, Promotion, Survey or Other Website Feature: To send Users information they agreed to receive about topics we think will be of interest to them.
For Security and Fraud Prevention: To protect our Website, Users, and the public from fraudulent activity and security threats.
To Comply with Legal Obligations: To meet legal, regulatory, or judicial requirements.

4. How We Share Your Information

We do not sell, trade, or rent Users’ personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above.

We may share your information in the following circumstances:

With Service Providers: We may employ third-party companies and individuals to facilitate our Website, provide the Website on our behalf, perform Website-related services (e.g., maintenance services, database management, web analytics, payment processing, fraud detection), or assist us in analyzing how our Website is used. These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
For Business Transfers: If top.biaya.co.id is involved in a merger, acquisition, or asset sale, your Personal Information may be transferred. We will provide notice before your Personal Information is transferred and becomes subject to a different Privacy Policy.
For Legal Reasons: We may disclose your Personal Information in the good faith belief that such action is necessary to:
- Comply with a legal obligation (e.g., subpoena or court order).
- Protect and defend the rights or property of top.biaya.co.id.
- Prevent or investigate possible wrongdoing in connection with the Website.
- Protect the personal safety of Users of the Website or the public.
- Protect against legal liability.
With Your Consent: We may disclose your Personal Information for any other purpose with your express consent.

5. Data Retention

We will retain your Personal Information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

We will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period, except when this data is used to strengthen the security or to improve the functionality of our Website, or we are legally obligated to retain this data for longer time periods.

6. Data Security

We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our Website.

Sensitive and private data exchange between the Website and its Users happens over an SSL secured communication channel and is encrypted and protected with digital signatures. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security. No method of transmission over the Internet, or method of electronic storage, is 100% secure.

7. Cookies and Tracking Technologies

Our Website uses “cookies” to enhance User experience. Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work, or work more efficiently, as well as to provide information to the owners of the site.

7.1 How We Use Cookies

We use cookies for various purposes:

Essential Cookies: These cookies are strictly necessary to provide you with services available through our Website and to enable you to use some of its features, such as accessing secure areas.
Analytical/Performance Cookies: These cookies allow us to recognize and count the number of visitors and to see how visitors move around our Website when they are using it. This helps us to improve the way our Website works, for example, by ensuring that users are finding what they are looking for easily.
Functionality Cookies: These are used to recognize you when you return to our Website. This enables us to personalize our content for you, greet you by name, and remember your preferences (for example, your choice of language or region).
Targeting/Advertising Cookies: These cookies record your visit to our Website, the pages you have visited, and the links you have followed. We will use this information to make our Website and the advertising displayed on it more relevant to your interests.

7.2 Third-Party Cookies

In addition to our own cookies, we may also use various third-parties cookies to report usage statistics of the Website, deliver advertisements on and through the Website, and so on.

7.3 Your Choices Regarding Cookies

You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of our Website or services.

For more information on how to manage cookies, please refer to your browser’s help documentation.

8. Your Data Protection Rights

Under certain circumstances, you have the following data protection rights:

The right to access: You have the right to request copies of your personal data. We may charge you a small fee for this service.
The right to rectification: You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
The right to erasure (“Right to be Forgotten”): You have the right to request that we erase your personal data, under certain conditions.
The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
The right to withdraw consent: You also have the right to withdraw your consent at any time where top.biaya.co.id relied on your consent to process your personal information.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at the email address provided in the “Contact Us” section.

9. Links to Other Websites

Our Website may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third-party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

10. Children’s Privacy

Our Website is not intended for use by anyone under the age of 13 (“Children”). We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your Children have provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from Children without verification of parental consent, we take steps to remove that information from our servers.

11. Changes to This Privacy Policy

top.biaya.co.id has the discretion to update this privacy policy at any time. When we do, we will revise the “effective date” at the top of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

12. Contact Us

If you have any questions about this Privacy Policy, the practices of this Website, or your dealings with this Website, please contact us:

By email: support@top.biaya.co.id

This document was last updated on September 25, 2026.